Partner FAQ

Amazon performance and fulfillment, answered plainly.

Brand counsel and sales leaders ask the same questions. These are the current, verifiable answers — not projected run-rate claims.

Amazon store performance

What is the Tekkori seller rating?

As of September 2026 the public Amazon seller profile shows a 5.0 out of 5 lifetime rating and 100% positive feedback, based on two customer ratings. We publish the actual count because inflating “thousands of seller reviews” would be false. Product-detail-page reviews on ASINs we offer are separate from seller feedback and, on several lines, run into the hundreds or thousands because those catalog pages are established.

How large is the live catalog?

The public storefront lists 63 active results across beauty, home and kitchen, arts and crafts, health and household, licensed collectibles, kids, industrial, and related categories. That number moves as we add authorized lines and retire SKUs.

Do you own the Buy Box on every ASIN you offer?

No. Many Amazon catalog pages have multiple authorized or competing offers. We compete on in-stock status, fulfillment method, and landed price within MAP — not by breaking your floor to seize the Buy Box.

Can you share trailing-twelve-month GMV?

Revenue detail is provided to approved brand partners under NDA after a first conversation. It is not posted on a public marketing site. If a prospect requires a minimum Amazon volume before opening terms, say so on the application.

How do you handle listing quality and account health?

We sell against existing catalog pages whenever the product is already in Amazon’s catalog. We do not create duplicate detail pages. Customer messaging, order defect rate, and late-shipment rate are managed inside Seller Central to stay inside Amazon’s required performance targets. A-to-z claims are treated as operational failures to be closed, not as noise.

Fulfillment capabilities

Do you use Fulfillment by Amazon?

Yes. A large share of the live catalog is Prime-eligible and shows “ships from Amazon,” which is the customer-facing signal of FBA. FBA is our default when the item’s size, velocity, and margin support it, because it is what converts on Amazon.

What about merchant-fulfilled orders?

Amazon’s published policy for Tekkori states that, unless noted otherwise at checkout, items ship within two days of order receipt, with notice to the buyer if an order is delayed or cancelled. FBM is used when FBA is not yet inbound, when a SKU is oversized relative to fee structure, or during a controlled launch.

Where does inventory live?

FBA inventory is stored in Amazon’s fulfillment network after we send inbound shipments. Merchant-fulfilled inventory is staged by Tekkori to meet the two-day ship window. Our registered office of record is 30 N Gould St, Ste R, Sheridan, WY 82801. Ship-from locations used for inbound to Amazon are confirmed with each brand during onboarding.

Can you handle case packs, inner packs, and seasonal inbound?

Yes. We plan FBA inbound around Amazon’s check-in times and around seasonal peaks (licensed gift and village collectibles are an existing example on the storefront). Provide case-pack specs and any date-code or lot rules with the first allocation.

Who owns customer service after the sale?

Amazon handles delivery messaging on FBA orders. Tekkori remains the seller of record and answers product and order questions through Seller Central. Returns follow Amazon’s return center process. We do not outsource brand-sensitive tickets to an anonymous call center.

Will you drop-ship from our warehouse?

Not as a default. Drop-ship from the brand can be discussed for oversized or made-to-order goods, but the standard model is we purchase, we inbound, we own the Amazon offer. That keeps account health and MAP in one place.

Partnership mechanics

What documents do you require from us?

Business name, website, resale certificate number and PDF, expected monthly wholesale volume, and — if you are not the brand owner — written authorization to appoint Amazon resellers. We provide a W-9 and our entity documents in return.

Do you require exclusivity?

No. We will honor exclusivity if you grant it in writing for defined ASINs and a defined term. Otherwise we assume you have other authorized retailers and we behave like one of them.

How fast do you pay?

Payment terms are set in the wholesale agreement after approval. We do not ask brands to consign goods as a way to skip credit review.

Still the right questions?

Put them on the application. Incomplete optimism is worse than a precise “not yet.”

Open the partner form